Refund Policy

At Onlybserys, we strive to provide the best products and customer service. If for any reason you're not completely satisfied with your purchase, we are here to assist you with our easy and hassle-free refund policy.

Eligibility for Refund
To qualify for a refund, the following conditions must be met:

1. Timeframe: Refund requests must be made within 30 days from the date of receiving your order.
2. Condition: The item must be unused, unworn, and in the original packaging with tags still attached.
3. Proof of Purchase: A valid receipt or proof of purchase is required to process your refund.

Non-Refundable Items
The following items are not eligible for refunds:

• Gift cards
• Sale or clearance items
• Personalized/customized items

How to Request a Refund
To request a refund, please follow these steps:

1. Contact our customer support team at info@onlybserys.shop or call +1 662-776-0556.
2. Provide your order number, the item you wish to return, and a brief explanation for the return or refund request.
3. If approved, you will be instructed on how to return the item to our warehouse.

Refund Process
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment. Please note that it may take 5-10 business days for the refund to appear on your bank or credit card statement.

Return Shipping Costs
Customers are responsible for the return shipping costs, unless the product is defective or we made an error with your order. If the item is defective or incorrect, we will cover the return shipping cost.

Exchanges
If you would prefer to exchange an item for a different size, color, or style, please contact us directly. Exchanges are subject to stock availability, and if the item is no longer available, we will issue a refund.

Contact Us
For any further questions or concerns regarding our refund policy, feel free to contact us:

• Email: info@onlybserys.shop
• Phone: +1 662-776-0556
• Address: 15556 Danbury Ave W, Rosemount, MN 55068, United States

Thank you for shopping with Onlybserys!